FAQ
Never. We offer fully private tours only. Your booking is exclusively yours — chauffeur guide, vehicle, and itinerary — for a true VIP experience
Any CBD accommodation address. Pickups from other locations — including the airport — can be arranged on request.
We choose premium hybrid SUVs over people movers, minivans or similar. They’re safer, smoother, and more spacious in the second row, with an elevated seating position for better views out every window. Add heated and massaging seats, climate control, and your own onboard fridge, and our vehicles are simply in a different class.
Two reasons: a lighter environmental footprint and a noticeably quieter ride. Running mostly on electric power, our vehicles keep the cabin calm and conversation easy.
Check live availability via the calendar on our website. We accept bookings up until 24 hours before departure.
Vehicle space is limited, so please flag any luggage at the time of booking. If only two guests are travelling, we may be able to use the rear of the vehicle for extra space.
Yes. Our policy covers us as Tour Operators with $20 million in Public Liability. A copy of our Certificate of Currency is available on request.
They’re not — everyone’s tastes, preferences, and budgets differ. What we do offer is local insight: we know the best stops along the route, from fine dining to quick bites, so you’re never far from a great meal. Complimentary cold drinks from the vehicle fridge are included throughout.
No — national park entry fees, tollways, and parking are all covered as part of your tour.
Only if you’d like. Many guests enjoy time exploring independently once out of the vehicle, and we’re happy to give you that space.
Yes. All website bookings are processed through FareHarbor, a leading global booking platform that uses Stripe for secure payment.
Our itineraries are carefully designed to take the planning off your hands while maximising the day. That said, we’re always happy to accommodate special requests along the route. Where a request extends the tour’s return time, an additional $165/hour applies (billed in half-hour increments) for the vehicle and chauffeur guide. Advance notice is required for any extension.
Absolutely, and we’d encourage it — our destinations are often at their best for those willing to go a little further on foot. Just let your chauffeur guide know if you’d like to fit in one or two short walks, and we’ll shape the day’s schedule around it.
Yes — with advance planning. We can arrange a bespoke overnight experience, pairing exclusive accommodation with fine dining. Get in touch directly to start planning.
We operate across all four seasons, and while we can’t control the weather, we always adapt on the day — with alternative routes or activities to keep the experience a great one. Tours are only cancelled in the event of extreme weather that poses a safety risk. Light rain or showers won’t stop the day; your chauffeur guide carries umbrellas and waterproof ponchos on hand